The power of words and the subtlety of non-verbal cues play a pivotal role in all forms of human interaction, whether it be one-to-one communication or teaching. What some don’t know, however, is...
Business-client relationships can be difficult, especially if you’re selling a service or a product to customers in all corners of the globe - and therefore across all time zones and languages! This...
When it comes to modern business, the customer onboarding process is a pivotal phase, marking the beginning of the customer's journey with your product or service - and it’s always best if it starts...
What if you could offer professional development and employee training that made staff not just want to improve, but to crave knowledge and skills improvement? It’s more than possible. The...
We hear a lot about gender diversity on the news, in business blogs, in surveys—basically in every media outlet. And for good reason! It remains an important and timely topic. In our current...
Soft skills: they sound like they’d be easier to learn than the more difficult to attain “hard skills.” After all, hard skills require concrete, measurable, and observable expertise in a given area....
Do your employees know their roles and responsibilities? Do you know your own? Every position in a company comes with a set of expectations and perceptions that must be understood for...
Workplace culture. What does that mean exactly? It seems like a vague or broad-sweeping term with an “all-of-the-above” aura. But a healthy workplace culture can positively affect your bottom line...
Every business needs good leadership. Companies know that influential leaders who can guide employees efficiently will boost business and will help create and maintain a safe and welcoming...